Returns & Exchanges
We want you to love your morning ritual, which is why we offer a 30-day satisfaction guarantee on your first order. If MUD\WTR isn't for you, we'll make it right with a refund or exchange to ensure your wellness journey stays on track.
Return Process
- 1.Check Eligibility
Ensure your return request is submitted within 30 days of delivery for first-time purchases of our starter kits or individual blends.
- 2.Contact Support
Email our team at [email protected] with your order number and the reason for your return to initiate the process.
- 3.Prepare Your Package
Securely pack the items in their original packaging; for safety and hygiene reasons, we only accept returns on unopened product beyond the initial trial.
- 4.Receive Your Refund
Once our warehouse processes your return, a refund will be issued to your original payment method within 5-10 business days.